Privacy Policy

Effective Date: June 16, 2025

This Privacy Policy describes how Tavola ("we," "us," or "our") collects, uses, and protects the personal information you provide when visiting our website or inquiring about our services. We are committed to handling your information with care and discretion.

1. Information We Collect

We may collect the following types of personal information:

Contact information: name, email address, phone number, and home address (when relevant to service delivery)
Inquiry and event details: dates, guest counts, dietary restrictions or allergies, and other preferences you share with us
Payment information: processed securely through third-party payment processors; we do not store card details directly
Usage data: information about how you navigate our website, collected via analytics tools such as Google Analytics

2. How We Use Your Information

We use the information you provide solely to:

Respond to your inquiries and provide personalized service proposals
Coordinate and fulfill private chef, meal preparation, and event services you have engaged us for
Send service-related communications, including confirmations, invoices, and follow-ups
Improve our website and service offerings based on general usage patterns

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

3. Information Sharing

We may share your information only in the following limited circumstances:

Service fulfillment: with trusted vendors (such as specialty ingredient suppliers) only as needed and only with your awareness
Legal compliance: if required by law or to protect the rights and safety of our clients or business
Payment processing: with our payment processor (e.g., Stripe or Square) under their respective privacy policies

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, or loss. This includes using secure, encrypted communication channels and limiting access to your information to only those who need it to serve you. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Cookies and Analytics

Our website may use cookies and similar tracking technologies to understand how visitors use the site. This may include tools like Google Analytics, which collects anonymized data about site traffic and usage patterns. You may disable cookies through your browser settings, though some features of the website may not function as intended if you do.

6. Your Rights (Virginia Residents)

Under the Virginia Consumer Data Protection Act (CDPA), you have the right to:

Know what personal data we have collected about you
Request correction of inaccurate data
Request deletion of your personal data
Opt out of any data processing for purposes of targeted advertising (we currently do not engage in targeted advertising)

To exercise any of these rights, please contact us using the information below.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Inquiry information from prospective clients who do not engage our services is typically deleted within 12 months.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Tavola LLC

Arlington, Virginia

Email: info@tavolagrp.com

Website: www.tavolagrp.com